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Wednesday, January 27, 2016

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Though I think you are likely more polite, rational, and reasonable than I am... not to mention obviously a nice person... I'm not really all that bad. However, trying to get Comcast to open a new account recently caused me to completely lose my cool at the automated system. A person who has worked for me for a little over 18 months and overheard the call commented, "I didn't know you knew those words."

I really didn't expect trouble with them opening a new account. But it was a worse experience than I've ever had with them when I had connection problems with the old account (different address and still active - long story).

So... good luck with all your calls!

Thanks Donna, I didn't lose it altogether, I let loose with a few sharp edges during the conversation with my Blue Cross "Advocate."

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